This privacy statement describes how and when I collect, use and share information when I purchase an item from me or when I contact me.
The informations I collect
To complete your order, you must provide me with some information, such as your name, email address, postal address, telephone number, payment details and details of the product you have ordered. You may decide to provide me with additional personal information (for example to order a tailor-made garment), if you contact me.
Why I need your informations and how I use them
I rely on a number of legal bases to collect, use and share your information, including: they are necessary to provide my services, such as when I use your information to complete your order, to answer questions or to provide customer support; when you have provided your affirmative consent, which you can revoke at any time, for example by registering to my mailing list; if necessary for compliance with legal obligations or a court order or in connection with a legal action, such as storing information about your purchase if required by tax law; and if necessary for my legitimate interest, provided that your rights or interests do not prevail, such as 1) provide and improve my services. I use your information to provide the services you have requested and in my legitimate interest to improve my services;
Sharing and disclosure of information
Information about my customers is important to my business. I will share your personal information only for limited reasons and circumstances, as follows:
I use trusted third parties to perform certain functions and to provide services to my store, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Should I proceed with the sale or merger of my business, I may disclose your information in connection with this transaction, but only to the extent permitted by law.
Compliance with the law.
I may collect, use, store and share your information if, in good faith, I deem it reasonably necessary to: (a) respond to legal proceedings or government requests; (b) apply contracts, conditions and regulations; (c) avoiding, investigating and combating fraud, and other problems related to illegal, security or technical activities; or (d) protect the rights, property and safety of my customers, or others.
If you live in certain territories, including the EU, you have different rights related to your personal information. While some of these rights are generally applicable, others apply only in some specific cases. I describe these rights below:
You have the right to access and receive a copy of your personal information in my possession by contacting me using the following contact details.
Modification, limitation, cancellation
In addition, you have the right to change your personal information, to limit the use of your personal information or to delete your personal information. Except for exceptional circumstances (such as when I am required to retain data for legal purposes), I generally delete personal information on request.
You may object (i) to the processing by me of some of your information based on my legitimate interest and (ii) to receiving marketing messages from me after providing your explicit consent to receive them. In such cases, I will delete your personal information, except where there are compelling and legitimate reasons for me to continue using such information or where it is necessary for legal reasons.
If you live in the EU and wish to express a concern regarding the use of your information (and without prejudice to any rights you may have), you have the right to do so with your local data protection authority.
How to contact me
For the purposes of the European Data Protection Act, I, Caterina Garaboni, am responsible for processing your personal information. If you have any questions or concerns, please contact me at the email address firstname.lastname@example.org. Alternatively, you can write to me at: I Sogni di Caterina by Caterina Garaboni, Via Botteniga, 7 – 31100 Treviso – Italy
Conditions of Online Sale
These General Terms and Conditions of Sale have as their object the discipline of the purchase of Products, carried out remotely, via a computer network, from the site https://puroamore.eu.
The owner of the site is I SOGNI DI CATERINA of Caterina Garaboni with registered office in via Botteniga, 7 – 31100 Treviso, registered in the Treviso Companies Register, VAT Number 04538860265 Fiscal Code GRBCRN65T49Z112P.
Acceptance of the general conditions of sale.
All purchases of products made through the Site by users who access it are governed by these General Conditions and the Consumer Code (Legislative Decree No. 206/2005), section II Remote Contracts (articles 50 – 67) and by the rules on electronic commerce (Legislative Decree 70/2003).
With the conclusion of the Purchase Contracts, according to the procedure, the Customer accepts and undertakes to comply with these General Conditions.
Therefore, the Customer is invited to read carefully, before making any purchase transaction, these General Conditions and, once the purchase procedure foreseen by the Site has been completed, to print them or otherwise to store them, according to the preferred methods. DREAMS OF CATERINA may modify, at any time and without notice, the content of the General Conditions and the Purchase Agreements will apply the General Conditions published on the Site at the time of sending the purchase order by the Customer.
http://puroamore.eu is a telematic website selling PUROAMORE branded apparel products. All the Products offered are illustrated in detail on the site page, within the respective sections, broken down by Product categories.
The visual representation of the Products on the Website, where available, normally corresponds to the photographic image of the Products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment regarding the exact correspondence of the image depicted on the Website with the Product real; and this, with particular regard to its real dimensions and / or the chromatic aspects of the Products. In the event of a difference between the image and the written product sheet, the description of the product sheet always prevails.
The Customer can purchase the Products present in the PuroAmore electronic catalog, detailed in the https://puroamore.eu website, in the respective sections by product category, as described in the relevant information sheets contained in the Website, respecting the technical procedures access points illustrated therein.
The order sent by the Customer has the value of a contractual proposal and entails the complete knowledge and full acceptance of these General Conditions.
The correct order is confirmed by an e-mail reply sent to the e-mail address provided by the Customer.
Possible aggravated costs due to errors in data not reported promptly, will be the sole responsibility of the customer.
Each order can be canceled up to 7 pm on the day the order is placed. The order confirmation is given to the Customer when the Products are delivered to the courier appointed for shipping with the relative issue of the tax receipt.
Each purchase contract stipulated between the dreams of Caterina and the customer must be considered concluded with acceptance of the order by I sogni di Caterina who has the right to accept or not, at its discretion, the order sent by the Customer, without that the latter can make claims or rights of any sort, in any way, even compensatory, in case of non-acceptance of the order itself.
In particular, I SOGNI DI CATERINA reserves the right not to accept purchase proposals and cancel orders that do not give sufficient guarantees of solvency or if – even after comparison with the circuit that manages payments with credit cards – there are anomalies in the transactions and the means of payment used by the Customer.
All prices of the Products are clearly indicated on the Site. Delivery costs are adequately highlighted when ordering. The cost of each shipment, the amount of which may vary depending on the method of delivery and payment as well as the destination and total amount of the order.
Delivery methods and costs.
DREAMS OF CATERINA delivers / ships EXCLUSIVELY in Italy and in the countries of the European Union. It does not ship to countries outside the European Union.
The order processing times are 10/15 days because the items are put into production only after receiving the order. No responsibility can be attributed to I DREAMS OF CATERINA in case of delay in the delivery of what ordered by the couriers.
For the delivery of goods DREAMS OF CATERINA will make use of ITALIAN POST or other courier chosen by I SOGNI DI CATERINA.
DREAMS OF CATERINA issues an equivalent receipt of goods purchased, when the Products are delivered to the courier for shipping. For the issuance of the receipt, the information provided by the Customer shall prevail. No variation of the data will be possible after issuing the receipt.
No responsibility, for any reason, may be charged by the Customer to DREAMS OF CATERINA in case of delay in the order or delivery of the Products covered by the Purchase Contracts.
The Products ordered will be sent to the postal address specified by the Customer.
The national shipping. Delivery takes place within 24/48 hours from the day on which the courier is picked up. For each shipment there are two free delivery attempts. If in both cases the recipient is absent, the shipment will be deposited at the post office or returned to the sender. The cost of shipping to Italy is 9 euros.
Shipping within the European Union. Delivery times take place on average within 2/5 working days depending on the destination. The cost of shipping to Europe is 25 euros.
At the time of delivery of the goods by the courier, the customer is required to check:
that the number of packages delivered corresponds to what is indicated in the transport document;
that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps).
Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, affixing “written scrutiny reservation” on the delivery proof of the courier. Once the courier’s document has been signed, the Customer can not make any objection regarding the external characteristics of the goods delivered.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, according to the procedures set forth in this document.
Terms of payment
The payment of the Products purchased is made by bank transfer or PayPal according to the methods specified below:
PayPal, an eBay company, is a fast and secure payment system.
Once the payment is completed with PayPal, the buyer will be redirected to the PayPal Site, where he will be able to access his account by entering his personal e-mail address and password.
After registration you can proceed to payments via PayPal without having to re-enter the data, even for subsequent purchases.
By choosing to pay with PayPal the amount is debited directly on the credit card (Visa, Visa Electron, Mastercard) or prepaid (PostePay) assigned. PayPal protects the buyer’s information as no financial information is passed.
A confirmation e-mail from PayPal will be sent to each transaction executed with this method.
It is specified that the amount of the order is charged to the PayPal account at the time of taking charge of the order by the courier. When placing the order on the Website, an authorization request will be made to check availability on the Customer’s PayPal account, without charge.
In case of cancellation, the amount is refunded to the Customer’s PayPal account.
The user can make the payment by bank transfer to CATERINA GARABONI. The bank details will be provided during the purchase procedure.
The goods will be sent to the customer after notification of the bank accountant or receipt of the CRO number sent by the customer by e-mail to email@example.com
Right of withdrawal
Purchases made on the Website http://www.vivatango.it are governed by these General Conditions and by Italian law on mail / distance sales.
Pursuant to art. 64 and s.s. of the Legislative Decree 206/2005 (Consumer Code), as well as the new features introduced by Legislative Decree 21/2014, the Consumer Customer (ie a physical person who purchases the goods for purposes not related to his professional activity, ie without indicate a reference to VAT number) has the right to withdraw from the purchase contract for any reason and without explanation, under the conditions set out below.
To exercise this right, the Customer must send a communication to that effect (by letter to be sent by post or e-mail), within 14 (fourteen) working days from the date of receipt / delivery of the goods to the following addresses I Sogni di Caterina , via Botteniga, 7 31100 Treviso or firstname.lastname@example.org
The withdrawal period expires after 14 (fourteen) days from the date of receipt / delivery of the goods. To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal.
DREAMS OF CATERINA will reimburse the entire value of the order, or part of it if the withdrawal was partial, using the same means of payment used for the initial transaction, unless the customer has expressly agreed otherwise. In any case, no costs will be incurred as a consequence of such reimbursement. The Customer will be responsible for the expenses necessary for the return to CATERINA DREAMS of the Products subject to withdrawal.
The Customer is obliged to return the goods or deliver them to I Sogni di Caterina, via Botteniga, 7 31100 Treviso without undue delay and in any case within 14 (fourteen) days from the day in which you have communicated your withdrawal from this contract. The deadline is met if the Customer sends back or delivers the goods before the expiry of the period of 14 (fourteen) days.
The reimbursement is suspended until receipt of the goods that must be returned to I Sogni di Caterina in normal state of conservation. The substantial integrity of the good to be returned is an essential condition for exercising the right of withdrawal. Once the integrity of the returned Product has been verified, DREAMS OF CATERINA will reimburse to the Customer the entire amount paid according to the methods described above.
Non-conformity of products and defective products
The Products offered on the Website comply with the national and Community legislation in force in Italy. The images and colors of the Products published on the Site may differ from the real ones due to the local settings of the systems and / or tools used for their visualization.
In case of defect of the Products purchased compared to the description published on the Site and in the event of a defective or faulty Product, the Customer is entitled to reimbursement or replacement of the non-conforming good.
It will follow communication from I SOGNI DI CATERINA with an indication of the reimbursement procedure that could also take place through discount vouchers on the next purchase above the value of the goods to be refunded, excluding any further liability of I DREAMS OF CATERINA, for any reason.
Processing of personal data
Customer data is processed by I SOGNI DI CATERINA in compliance with the provisions of current legislation on the protection of personal data, as specified in the information contained in the section specifically dedicated, called “Privacy”.
Communications and complaints.
All communications or any complaints by the Customer regarding DREAMS OF CATERINA relative to the Purchase Contracts must be communicated to the e-mail address viva email@example.com
Intellectual property rights
All trademarks (registered and unregistered), as well as any and all works of the mind, distinctive sign or name, image, photograph, written text or graphic and more generally any other intangible asset protected by international laws and conventions intellectual property and industrial property, reproduced on the Website, remain the exclusive property of I SOGNI DI CATERINA and / or its licensors, without access to the Website and / or from the stipulation of the purchase contracts deriving from the Customer any right over the same.
Any use, even if only partial, of the same is forbidden without the prior written authorization of I SOGNI DI CATERINA and / or its assignors, in favor of which all the relative rights are reserved exclusively.
Any disputes concerning the interpretation and execution of contracts stipulated in compliance with these general conditions will be settled before the competent judicial authority according to the applicable legislation, in the case of “consumer” customers, while for “professional” clients the competent court is that of Treviso